Professional Home Care
in Kingston upon Thames

Home Care That Fits
Kingston and the Royal Borough

Kingston upon Thames sits at the heart of the Royal Borough on the southern bank of the Thames, a town with a character shaped by centuries of history and a community that values quality and continuity. The families we care for here have often built their lives in these streets and they want to remain in the homes they know, surrounded by the places and people that matter to them. That attachment to home is something we understand and actively support.

We cover Kingston town centre and the neighbourhoods that make up the wider Royal Borough, including Surbiton, New Malden, Norbiton, Hampton Wick, Tolworth, Berrylands, and Chessington. Our carers are familiar with the area, and we work closely with the clinical teams at Kingston Hospital on Galsworthy Road. Whether a client is returning home after a hospital stay and needs short-term reablement support, or requires a longer-term package of daily visits, we can have the right carer in place promptly and reliably.

Every care arrangement in Kingston begins with a face-to-face assessment. We take time to understand the person properly before we suggest a single care visit, because the quality of that match between client and carer is what determines whether care actually works.

• Personal care and grooming delivered with patience and full dignity at every visit
• Medication prompts and safe administration throughout the day
• Meal preparation and nutritional support tailored to personal taste
• Accompanying to Kingston Hospital, GP surgeries, and outpatient appointments
• Light housekeeping, laundry, and maintaining a safe, comfortable home environment
• Written care notes shared with family members after every visit via the Birdie platform

We Don’t Simply Schedule Visits.
We Build a Team Around Your Family.

The families who call us in Kingston are typically already providing a great deal of support themselves. They are coordinating with consultants at Kingston Hospital, managing multiple medications, liaising with GPs in Surbiton or New Malden, and trying to hold everything together for a loved one who needs more than any individual can provide alone. Our role is to slot into that effort as a reliable, well-informed, and proactive partner, not to arrive as an outsider who follows a schedule without understanding the wider picture.

• CQC Registered and Independently Inspected

  SD Care is fully registered with the Care Quality Commission. Our registration is publicly verifiable and means the care we provide in Kingston is held to the same rigorous national standards applied to any regulated provider in the country. You can check our registration directly on the CQC website.

• ISO 9001:2015 Certified by DNV

  Our quality management processes are independently certified to ISO 9001:2015 by DNV, a UKAS accredited certification body. This means every care package we build in Kingston, from the initial assessment through to the daily carer visit, is underpinned by a documented and audited management system.

• Consistent, Carefully Matched Carers

  We assign a small, consistent team to each client in Kingston. Your loved one will see the same familiar faces at every visit. If a regular carer is unavailable, we always inform the family in advance and send someone your loved one has already met wherever possible.

• Available Seven Days a Week

  Our London office is reachable every day. Care visits in Kingston run across weekdays, weekends, and bank holidays. A loved one’s need for support does not observe a Monday-to-Friday pattern, and neither do we.

• Transparent Costs, No Hidden Charges

  We provide a full written cost breakdown before any care begins. Our care managers update families after each visit through the Birdie care management platform, so you always know what happened during a visit, even when you were not present.