Our Testimonials

We have more than 700 independently verified reviews across several platforms.

The greatest reward we get is recognition from our clients. This not only motivates us but helps us to do better and improve the quality of our care, which is at the heart of our care delivery. We fervently believe that the best judges of our work are our clients.

The following video shines a light on the ethos at SD Care Agency, our carers, and our wonderful clients. It is taken verbatim from a letter written by a client the week after his wife passed away. It is a loving husband’s testimony of the care she received and describes his painful experience of her final days and his immense gratitude to our wonderful 24-hour nursing team who looked after her.

If you would like to know more or have any questions, then please get in touch.

Client Feedback

"I am very pleased and impressed with SD carers attitude and calmness, and how efficient and reliable SD care handled my Mum's recent fall in December which got her admitted into hospital. SD was so calm and never left my mum's side, informed me about the fall and promptly called the ambulance and regularly followed up. Thank you SD Care, You are truly amazing."

R.T ( Jan 2025 )

"Your service is very good indeed. The carer we requested regularly came the majority of the week. They help my husband have regular exercise and companionship on a daily basis. We also know that the company is just at the end of the line and we could easily reach out when we needed. We have seen enormous improvement to my husband. Thank you very much"

R.W ( November 2024 )

"Everything is lovely, the careers were lovely. We always have our daily laugh and get together! We have a very good working relationship."

A.P.C ( November 2024 )

"Lovely company, I am very fond of V. I am very grateful for all the work and help you do for me. I have no complaints and like all the carers that come here. All my love."

J Bandeley (Dec 2024)

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What Our Clients Say

Hear from families who trust SD Care for compassionate, personalised care.

★★★★★

Forever Grateful

“Every visit, the carers went above and beyond to make sure they were meeting all of my Mother’s needs… I will forever be truly grateful.”
— N P, May 2022

★★★★★

Excellent Care Provided

“The care provided cannot be faulted. All carers that have come to P have been very friendly… Communication between carers and family has also been excellent.”
— M M, December 2022

★★★★★

From Our Team

“I’m proud to work for SD Care, where we truly make a difference in our clients’ lives every day.”
— AM, 2025

Please leave us a review!

At SD Care Agency, every client is incredibly special to us, and we take great pride in hearing about the positive impact our care has on their lives. Client satisfaction is not just a priority; it is a fundamental part of our quality management system. By actively seeking and acting upon feedback, we are dedicated to delivering the highest standards of person-centred care.
To ensure transparency and maintain our commitment to excellence, we work with trusted third-party feedback platform Working Feedback—to gather independent insights from our clients and their families. These partnerships provide an impartial perspective on our services, enabling us to recognise strengths and identify areas for improvement. Additionally, our reviews are published on the NHS website, reflecting our dedication to credibility and accountability.
At SD Care Agency, your feedback matters. Your satisfaction motivates us to consistently go above and beyond, ensuring we provide compassionate care that makes a meaningful difference every day.